Terms of service
Terms of Service
Last updated: 10 November 2026
Welcome to ViceShop6. These Terms of Service (“Terms”) govern your use of our website, https://viceshop6.com, and purchases made through our online store.
By using our website or placing an order, you agree to these Terms, subject to your statutory consumer rights.
Our store is powered by Shopify.
1. General Conditions
You agree to use our website lawfully and provide accurate information when placing an order.
We reserve the right to restrict access to our website or refuse transactions where reasonably necessary to prevent fraud, misuse or unlawful activity.
You must not interfere with our website's security, introduce malicious software or use our services for fraudulent purposes.
2. Products and Compatibility
We aim to provide accurate product descriptions, images, specifications and compatibility information.
Customers should review the product details and confirm compatibility with their intended gaming console, device or accessory before purchasing.
Product appearance may vary slightly due to screen settings or manufacturing differences, provided the goods remain consistent with their description and applicable legal requirements.
References to third-party gaming brands, consoles or trademarks are for identification and compatibility purposes only, unless expressly stated otherwise.
Nothing in these Terms limits your rights where goods are faulty, misdescribed or not fit for their intended purpose under applicable law.
3. Orders and Acceptance
After placing an order, you will receive an order confirmation or acknowledgement by email.
We reserve the right to verify orders and decline or cancel transactions where there are reasonable grounds to suspect fraud, unauthorised payment activity, inaccurate information, stock unavailability or a genuine pricing error.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled items.
An order is accepted when we send confirmation of dispatch, unless we expressly confirm acceptance earlier.
4. Prices and Payments
All prices are displayed in British pounds sterling (GBP).
Applicable taxes and delivery charges will be displayed before the order is completed.
Payment must be successfully authorised before an order can be processed.
We reserve the right to update prices and promotions at any time. Changes will not affect orders already accepted, except where otherwise permitted by law.
5. Shipping and Delivery
Delivery times shown on our website are estimates unless a specific delivery date has been agreed.
Orders may be fulfilled through international suppliers and logistics partners.
Customers are responsible for providing a complete and accurate delivery address and promptly notifying us of any errors.
If an address error results in additional costs or failed delivery, we may seek reasonable additional charges where legally permitted and where the error is attributable to the customer.
We remain responsible for delivering goods in accordance with applicable consumer law.
Further information is available in our Shipping Policy.
6. Cancellations, Returns and Refunds
Customers may request cancellations, returns or refunds in accordance with our Returns & Refunds Policy and applicable UK consumer legislation.
Orders may be processed quickly, so cancellation before dispatch cannot always be guaranteed.
Dispatch does not remove statutory cancellation rights.
Where applicable, refunds will be processed using the original payment method unless otherwise agreed.
Nothing in these Terms excludes or restricts your statutory consumer rights.
7. Payment Security and Disputes
We use payment processing and fraud prevention services to help protect transactions.
Where reasonably necessary, we may request additional information to verify an order before dispatch.
If you experience a payment, delivery or product issue, please contact our customer support team so we can investigate and offer an appropriate resolution.
We may retain and provide relevant transaction records, order confirmations, shipping details, delivery evidence and customer correspondence to payment processors or financial institutions when responding to payment disputes, in accordance with our Privacy Policy.
This does not restrict your right to raise a dispute with your payment provider or exercise your legal rights.
8. Intellectual Property
The original content, branding, website design and materials belonging to ViceShop6 are protected by applicable intellectual property laws.
You may not reproduce, distribute or commercially exploit our original content without permission.
Third-party trademarks and brand names remain the property of their respective owners.
9. Third-Party Services
Our website may include services, payment facilities or links operated by independent third parties.
We are not responsible for the independent content or privacy practices of external websites.
This does not exclude our responsibility for products sold by ViceShop6 or for services we are legally responsible for providing.
10. Website Availability and Errors
We aim to maintain accurate information and reliable website functionality.
We may correct genuine errors, update website content or temporarily suspend access for maintenance or security reasons.
Where an error affects an accepted order, we will handle the matter in accordance with applicable consumer law.
11. Limitation of Liability
To the extent permitted by law, we are not responsible for losses that are unforeseeable or arise from circumstances outside our reasonable control, provided we have complied with our legal obligations.
We do not exclude or limit liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable legislation.
12. Privacy
Personal information is collected, used and protected in accordance with our Privacy Policy.
13. Changes to These Terms
We may update these Terms from time to time.
The latest version will be published on our website. Changes will not retrospectively remove rights arising from purchases already made.
14. Governing Law
These Terms are subject to applicable law.
Nothing in these Terms deprives UK consumers of mandatory protections available under the laws applicable to their purchase or restricts their rights to bring proceedings in a court with jurisdiction.
15. Contact Information
For questions about these Terms or your order, please contact:
ViceShop6
Website: https://viceshop6.com
Email: support@viceshop6.com