Shipping policy

Shipping Policy

Last updated: 10 November 2026

At ViceShop6, we aim to provide a reliable and straightforward delivery experience for all our customers.

1. Shipping Destinations and Costs

We currently ship exclusively to the United Kingdom.

Standard Shipping: FREE on all orders.

Any applicable additional charges will be disclosed before checkout.

2. Order Processing

Orders are generally processed within 1–3 business days, Monday to Friday, excluding public holidays.

Processing times may vary during periods of high demand.

Once an order has been dispatched, customers will receive a shipping confirmation where available.

3. Estimated Delivery Times

Our estimated standard delivery time is 5–8 business days after dispatch.

Delivery times are estimates rather than guaranteed arrival dates.

International fulfilment and carrier operations may occasionally affect delivery schedules.

We will fulfil orders within the timeframes required by applicable UK consumer law.

4. Order Tracking

Where tracking is available, customers will receive a tracking number by email once their order has been dispatched.

Tracking updates may take some time to appear after shipment.

5. Delivery Address and Order Changes

Customers are responsible for providing accurate and complete delivery information at checkout.

If you notice an error, please contact our customer support team as soon as possible.

We will make reasonable efforts to accommodate changes before dispatch, but changes cannot always be guaranteed once an order has entered fulfilment.

If an incorrect address provided by the customer causes a failed delivery, we may request payment of reasonable additional shipping costs where legally permitted.

6. Delivery Delays

Occasional delays may occur due to carrier disruptions, customs processing, public holidays or other circumstances outside our reasonable control.

If your order is delayed, please contact us so we can investigate with the relevant delivery provider.

Your statutory rights regarding late delivery remain unaffected.

7. Lost or Missing Parcels

If tracking indicates that your order has been delivered but you have not received it, please contact our customer support team promptly.

We may review tracking records, delivery confirmation and carrier information to investigate the issue.

Where goods are lost or have not been delivered in accordance with applicable law, we will provide an appropriate remedy.

8. International Fulfilment and Customs

Orders may be dispatched through international fulfilment partners.

Any import duties, taxes or customs charges payable by the customer will be clearly disclosed where required before purchase.

9. Contact Us

For shipping enquiries, please contact our customer support team using the contact details published on https://viceshop6.com.